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고객 센터 | Customer Center

CUSTOMER CENTER

NOTICE

[Notice​] INDOOR SWIMMING POOL, OUTDOOR POOL DECK & SWIMMING POOL INFORMATION 

2021.07.16

INDOOR SWIMMING POOL, OUTDOOR POOL DECK & SWIMMING POOL INFORMATION

Indoor PoolLevel 625 meters longDaily
7AM - 12:00AM
Outdoor PoolLevel 828 meters longDaily
9AM - 12:00AM

*Pool can close without any advance notice per weather conditions.

HYGIENE & WELLBEING

  • Please change and shower in the room.
  • For hygiene purposes, food and beverages cannot be consumed around the pool area. 

SWIMMING POOL & POOL DECK REGULATIONS

  • Only registered hotel guests can use the indoor pool, pool deck and outdoor pools.
  • Admission is limited based on the maximum capacity of users.
  • Smoking is prohibited at the indoor pool, pool deck and outdoor pool.
  • Outside food is not permitted at the indoor pool, pool deck and outdoor pool.
  • Life jackets are mandatory for anyone below 150cm in height.

SAFETY

  • Diving is strictly prohibited.
  • Please shower before using the pools.
  • No child under 16 years old should use the pools unless accompanied by a parent or adult guardian.
  • For safety reasons, please wear footwear (shoes, slippers, etc) at all outdoor areas.
  • Entrance to the pool deck and outdoor pool maybe be restricted during severe weather (heavy rains, wind, typhoons, etc).
  • Guests with medical conditions that may be contagious or affect the safety and comfort of other guests are not permitted to use the pools.
  • No running or rough activities are allowed in the pool areas.
  • Glass containers are not allowed in the pool areas.
  • Do not leave valuables unattended. Jeju Dream Tower and Grand Hyatt Jeju is not responsible for loss, damage or theft of personal property.
  • All persons using the pools do so at their own risk. Jeju Dream Tower and Grand Hyatt Jeju is not responsible for any injury to persons or loss of property with the use of Jeju Dream Tower and Grand Hyatt Jeju facilities.

PHOTOGRAPHY & VIDEO SHOOTING

  • Unauthorized photography and videography undertaken for commercial purposes is prohibited.
  • Taking photos and videos under water and in the locker rooms is prohibited.
  • Taking photos and videos at the pools and pool deck is restricted as it may inconvenience or discomfort to other guests.

DRESS CODE

  • Proper swimwear must worn in the pool. Gym clothes and casual clothes are not permitted in the pool.
  • Any child not toilet trained must wear a swim diaper in the pool.

SWIMMING EQUIPMENT

  • Floaties should be attached to a person, especially during strong wind conditions. Maximum allowed diameter of floaties: 160cm.
  • We do not provide personal gear such as goggles and swimming caps for rental, however you can purchase these items at the indoor pool and pool deck reception.