고객 센터 | Customer Center
CUSTOMER CENTER
NOTICE
FAQ
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General
Where can I find a map of Jeju?
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You can pick up a map of Jeju at the Concierge (hotel lobby)
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General
How can I find the things I've lost at your hotel?
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Pls approach our Front Desk or Concierge colleagues if you are on property. If you are not within our property, you may call our Guest Contact Centre at +82-64-907-1234
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General
Do Jeju residents qualify for discounts on room reservation?
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Discounts are available for dining at our 14 F&B outlets only. Residents enjoy 10% off dining when you present your residents card.
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General
What is the difference between Jeju Dream Tower and Grand Hyatt Jeju?
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Grand Hyatt Jeju is part of the Jeju Dream Tower Integrated Resort.
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General
Can I bring my pet into the hotel
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Pets are not allowed. Only service animals are allowed. Please indicate you have a service animal when making room reservations.
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General
Is car parking complimentary for in-house guests? How many cars can park per room?
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Car parking is complimentary for in-house guests. Maximum of 1 car per room per night.
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General
Is internet complimentary in the hotel?
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Wireless internet access is complimentary in all public spaces and in the hotel rooms. Connection terms and conditions apply.
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Location
How far is the Jeju airport from your hotel?
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Jeju International Airport: 4km away from the hotel, about 10minutes by car.
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Location
What are my transportation options to and fro the airport to your hotel?
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You can easily reach our hotel either by bus, taxis or cars.
https://www.hyatt.com/en-US/hotel/south-korea/grand-hyatt-jeju/cjugh/maps-parking-transportation
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Location
What bus stops by the hotel?
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The following buses run outside the hotel - 315,316,465, 466. You can check this link for the latest updates - http://naver.me/5rsUFH3D.